An Internal Trigger is when a thought or action is automatically triggered in the mind. Forming these within users has proven integral to Instagram’s incredible success, according to Nir Eyal, and there’s a lot we can learn from their adaptation of the method.
They are created by coupling a product with a thought, an emotion,
or a pre-existing habit. It becomes automatic and second-nature. Unlike external triggers which require sensory activation like a phone ringing or an ad online telling us to “click here now!”.
Using Instagram as an example, their evolution boils down to:
1. Using external triggers – facebook/twitter to get installs and new users on the app.
2. Create desire – Easily upload and stylise a photo. Each photo share = further
user commitment. Users change not only their behavior, but also their mindset.
3. A habit is formed – “I use it whenever I see something cool.” The popular tab shows what is “cool”. Likes and comments offers a social reward.
Internal triggers fired left, right and centre for millions of users and separated IG from the pack. It became part of peoples daily lives. Which is why Facebook paid $1 billion for it.
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