STM is hosting the biggest networking event at Affiliate World Asia… Affiliate Block Party. We are taking over Night One at the Lotus Garden of Centara Grand (an elevator ride away from the conf) and inviting 2,000+ affiliate and ecommerce marketers to join us in a more personal and chilled setting.
Do you have a service recovery system in place (i.e. a method for dealing with grumpy customers)? You absolutely should. Big companies use LATTE: “Listen to the customer, Acknowledge them, Thank them for the feedback, Take Action, and Explain what you’ve done to handle the issue and improve.”
Instagram’s aggressive dive into ecommerce doesn’t seem like it’s slowing down anytime soon. With 500 million daily users and a third-party study confirming more than a third of their billion member user base have used their phones to purchase a product it’s no wonder they’ve added product launch notifications.
Without sales no SaaS startup can survive or attract investors. What most salespeople spend time on is setting up and managing sales funnels and processes instead of what they should be doing in the first place…closing deals.
List of epic events, parties and masterminds on the Affiliate World Europe happening next week. Some insightful advice for young budding entrepreneurs from the billionaire Stripe co-founder Patrick Collison